Shipping
At R&D Cycles, we’re committed to getting your new ride to you safely—whether you’re around the corner or across the country.
Australia-Wide Bike Shipping – $150 Flat Rate
We professionally package every bike in a protective freight box, secure all components, and ship via trusted national couriers.
Brand Shipping Restrictions
Due to brand dealer agreements, Cannondale, Norco, and Trek bikes cannot be shipped Australia-wide, unless specifically stated on the product page.
All other brands are available for national shipping.
Local Pickup
Prefer to pick up in person? Click & Collect is free from our store in Perth, Western Australia. Your bike will be fully assembled and safety-checked by our mechanics, ready for immediate riding.
Standard Shipping Charges
- $10 (inc. GST) flat rate fee for standard shipping to valid addresses in Australia
- Delivered within 5-7 working days to metropolitan areas.
- Delivered within 7-10 working days to the rest of the country.
Note: Subject to when the order was placed
Express Shipping Charges
- $15 (inc. GST) flat rate fee for express shipping to valid addresses in Australia
- Delivered within 2-3 Business days to metropolitan areas and 3-5 days to the rest of the country
Note: Subject to when the order was placed
Returns
We want you to be absolutely stoked with your purchase.
Change of Mind Returns
If you’re not completely happy, we accept change-of-mind returns on unused, unopened products within 7 days of purchase.
• Items must be in original packaging
• Proof of purchase required
• Refunds are issued to your original payment method
Bikes, custom orders, and sale items are not eligible for change-of-mind returns.
Faulty or Warranty Issues
If something isn’t right, we’re here to help.
For any warranty concerns or manufacturing faults:
• Contact us with photos and a description of the issue
• We’ll assess the claim quickly and work with the supplier to resolve it
• If approved, we’ll arrange repair, replacement, or refund depending on the situation
Returns Shipping
Return postage for change-of-mind returns is the customer’s responsibility
For warranty-related returns, we’ll cover shipping costs where applicable
Click & Collect
Orders for Click & Collect are generally able to be collected same day*
A staff member from R&D Cycles will get in contact with you once your order is placed to discuss Collection details.
For any returns, contact the store on (08) 9284 2204 or email us at [email protected] so we can assist you
*Subject to when the Click & Collect order was placed. Bikes may need to be assembled, or bikes already assembled may require a check-over or accessories added to it prior to leaving store
Shipping & Delivery Time-Frame
We use Australia Post to ship our packages.
Shipping times cannot be guaranteed due to potential Australia Post Delays which is out of our control. Consider Express Delivery if you require your product sooner.
- Delivery may take longer to some rural areas
- Orders will be processed during normal business hours between Monday and Friday, 9:30am – 5:30pm.
- Order placed on Weekends or Public Holidays will be processed the following business day.
Christmas Delivery